Get in Touch
Send a Message
Got questions, wild ideas, or just want to make something awesome together? Drop us a message—we actually read them (and we promise not to ghost you).
Send an Email
The fastest and most efficient way to contact us is via email. Our team is always ready to respond.
help@wiloandco.com
Call Us
Ready to begin a design project but not quite sure where to start? No worries, give us a call and we’ll be hapy to help.
(901)473-4777
FAQ
Frequently asked questions
What is the turnaround time?
Turnaround time for design is 7-10 days, unless otherwise noted. This is for initial draft/design from WiLo & Co.. Completion date is based on client response.
How do I pay?
Payments are made through our invoicing system. We accept debit, credit & company checks.
Is there a deposit?
All services over $300 require a 50% deposit to get started and balance due upon completion. Services under $300 are due upfront unless otherwise stated.
How do I view my draft?
Once your draft is completed, you will receive an email instructing you to log into your client portal to view.
What is a client portal?
Your client portal is a password protected space specifically for your project. You will be able to view your proposal, receipts, contracts, drafts, upload inspiration and more!
What are your business hours?
We are open M-F 9am-4pm and closed on national holidays. However, you can always send us as email.
What is the best way to contact you?
Email is the preferred & fastest contact method. You may also give us a call at (901) 473-4777. We DO NOT take FINAL design requests and information via Text Message or Social Media Messaging.